Presented by: Marshall Workplace Law
Date: Thursday, May 21 from 1:00 pm to 2:00 pm
This session will explore how to respond to workplace complaints using trauma-informed principles, emphasizing sensitivity, trust, and equity in investigative processes. It highlights emerging municipal trends such as threshold assessments, addressing incivility and off-duty conduct, incorporating support persons, and integrating trauma-informed approaches into workplace restoration. Through practical case studies, participants will analyze real scenarios to apply these concepts effectively. By the end, participants will be able to apply trauma-informed practices, reflect on when investigations are appropriate, and assess current policies through a trauma-informed lens.
Speakers:
Becky Langille-Rowe has conducted numerous investigations and threshold assessments for federally and provincially regulated employers and service providers, including municipalities and First Nations. Becky has been engaged to investigate allegations of discrimination, harassment, violence, general acts of misconduct and violations of policies (like theft and dishonesty), and off-duty conduct. Becky has also reviewed and prepared various policies for employers and presented on numerous topics for employers, including discrimination, harassment, and health and safety topics.
Laura Spaner is a seasoned workplace investigator with extensive experience resolving complex and sensitive matters across a range of sectors, including municipalities and related services (such as long-term care services, firefighter, police, and paramedic services, and social housing services).
She specializes in investigations involving harassment, discrimination, and sexual harassment and violence, and brings a strong understanding of both the legal framework and the human dynamics at play in these cases. A skilled interviewer and report writer, Laura takes a careful and practical approach to managing high-stakes matters, focusing on fair process and defensible outcomes.
