Thursday, November 16, 2021 from 1:30pm to 3:30pm

Promoting Workplace Culture
One-Day Symposium

As we navigate the changing workplace, municipal Human Resource leaders are faced with the challenge of ensuring employees have a sense of belonging and fairness. Join us to hear how you may support an organizational culture that will attract candidates and retain talent.

Click the register now button and email us your confirmation to register for the symposium.

Brought to you by our Gold Sponsors:


You may reserve your spot by emailing Benita Jenkins at If you purchase a package, please be sure to let know who will be registered for which Symposium event.

OMHRA Members
& Retired Members

November 16, 2021

One-Day Symposium

$170/per participant

Package for the Series
of One-Day Symposiums

$900/six participants
(represents a savings of $120)


November 16, 2021
One-Day Symposium

$200/per participant

Package for the Series
of One-Day Symposiums

$1,080/six participants
(represents a savings of $120)

Symposium Agenda

1:30 p.m.

Collen Hickey, Chair of OMHRA Education Committee, Manager of Human Resources and Health and Safety Services for the United Counties of Leeds and Grenville.

1:35 p.m. to 2:30 p.m.
Conducting Trauma Informed Investigation Interviews

An effective investigator must be able to recognize the signs of trauma and understand how it affects complainants, respondents, and witnesses. Trauma, including violence and harassment, impacts memory, perception, and the ability to recount specific details.

Without a proper understanding of the impact of trauma and how to interview those who have experienced it, you may cause further harm to the parties or reach the wrong conclusion.

In this session, you will learn:

  • about trauma and the impact on memory and perception;
  • appropriate interviewing techniques;
  • what questions to ask and how to ask them; and,
  • how to assess credibility through a trauma-informed lens

Robert Richler is employment and labour lawyer and human resource advisor who has a wide range of experience as both as in-house counsel and in private practice. His time as in-house counsel, coupled with his MBA training, has given Robert great insight into the needs of organizations.

He is attuned to the types of considerations organizations must weigh when making decisions about their employees. Robert works with both unionized and non-unionized employers to find innovative ways to resolve conflicts and legal challenges in a cost-effective manner that is sensitive to the business needs of an organization.

Robert advises employers and employees in contract negotiations, terminations, wrongful dismissals and collective bargaining matters. Robert also conducts workplace training investigations. He has represented clients at all levels of court in Ontario, as well as at the Human Rights Tribunal and the Workplace Safety Insurance Appeals Tribunal. He has also appeared as counsel at federal inquiries, mediations, arbitrations, trials and before various regulators.

Presentation by Bernardi Human Resource Law LLP
Silver Sponsor

Bernardi Human Resource Law LLP is a team of lawyers, HR professionals, mediators and workplace investigators devoted to creating psychologically safe, respectful, and productive workplaces.

2:30 p.m. to 3:30 p.m.
The Antidote to the Great Resignation

According to Bloomberg, 55 per cent of employees are looking for new job opportunities. A few months before that, a report from the job search company Monster suggested that as many as 95% of employees were considering changing jobs.

While we don’t know the actual numbers yet, the Great Resignation is quickly becoming a reality. Despite this bleak picture, organizations acting now can still minimize the impact by closing the expectation-experience gap for their employees.

This eye-opening presentation will make a compelling case of why the employer-employee relationship is fractured at most organizations, what immediate steps can be taken to stop the exodus of talent, and how to attract candidates for hard-to-fill roles.

Learning Objectives:

  • Participants will be able to explain the dynamic nature of value currencies that are relevant in today’s job market and how to stay ahead of the trend;
  • Participants will learn how to see beyond the symptoms of low engagement and high attrition to pinpoint the underlying causes; and,
  • Participants will be able to conduct a Gap Analysis for their organization and prioritize actions to balance the Psychological Contract.

Michael Puck, an HR innovator and change agent, has an established track record of discovering and implementing sustainable solutions to challenges in the workplace. He refines complex issues into a comprehensive diagnosis thus empowering his audience to develop and accelerate action-oriented strategies that maximize HR’s business impact.

His international and multi-cultural background, 25 years of HR experience, and a passion for people-centric frameworks fuel his goals as a senior partner in the UKG Human Insights Group. Puck graduated from the German Air Force Academy. His eight-year term as Officer bolstered his understanding that putting people first is vital to the success of the team and organization. During his time in the military, he earned a degree in business and a postgraduate degree in economics from VWA in Essen, Germany.

Additionally, Puck is a Senior Certified Professional with the Society of Human Resource Management (SHRM-SCP), a published author, frequent presenter and the President of an animal-focused non-profit in the state of Tennessee

Presentation by UKG
Bronze Sponsor

Built from a merger that created one of the world’s largest cloud companies, UKG™ (Ultimate Kronos Group) is a leading global provider of HCM, payroll, HR service delivery, and workforce management solutions that help organizations drive better business outcomes, improve HR effectiveness, and create a more connected experience for everyone.